Our cloud-hosted Mobile Web service is responsive and adaptable, allowing us to introduce changes and new applications into the system whenever and wherever necessary. This makes it a scalable service that grows alongside your business, meeting your developing needs and protecting your customer service provision from tomorrow’s challenges.
Our comprehensive understanding of the customer service environment allows us to streamline the setup process and deliver a complete Mobile Web service within a remarkably short period of time. The design, build, and implementation of a new service typically takes 8-10 weeks. However, this is dependent on the size and complexity of the project.
Data and Reporting
Mobile Web services are capable of providing answers to all FAQs as well as being able to link to all transactional gateways and online forms supporting and enhancing digital usage.
We ensure all information is at your disposal by running an enhanced, real-time analytics programme. As part of this system, your organisation will have access to real time operational and managerial reports, allowing you to monitor key metrics and assess and improve performance.