Finally, employers need to be aware of the way their digital technology impacts on employees, too. The COVID-19 crisis has seen record numbers of people working from home, many of which are now subject to monitoring by corporate productivity software.
While this technology provides unprecedented access to employees’ lives and helps organisations ensure that their staff members are working as desired, there are also likely to be legal battles in the future over its legitimacy. Currently, monitoring software is unregulated and extremely useful. However, organisations must be aware that this may not always be the case and that they should not rely solely on this type of technology, as its future is uncertain.