seamlessly migrate 90% of customers from web to chat
redirect calls to SMS & link to online forms
automate 70% of phone enquiries with Intelligent Telephony
advanced real-time reporting on all your self-serve channels
answer more than 90% of email enquiries without the need for agent intervention
tailored self-serve solutions for local government services
improve the customer experience & increase revenue
Intelligent Telephony designed for local government services
automate high volume phone enquiries with Intelligent Telephony
schedule check-ins and trigger alarms on a smartphone
discreet, portable & easy-to-use lone worker fob
access your lone worker safety system from any mobile device
explore the full range of Shield Lone Worker solutions
find out how our self-serve solutions have helped others
read the latest tips & guides from our expert team
latest vacancies at Inform Communications
login to view real-time analytics for your services
partnering with others to achieve the best results for you
We’ve been helping public and private sector businesses save money and improve customer service for over 30 years. Call us on 01344 595800 or fill in the form to find out more.
We’ve been helping public and private sector businesses save money and improve customer service for over 30 years.
Call us on 01344 595800 or fill in the form to find out more.
Suite 2, Unit 1,
T: 01344 595 800
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