City of Edinburgh Council
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“Inform have built a stable and successful system – any required changes are turned around quickly and they are never just reactive, they always offer a professional input.”

Neil Jamieson, CEC Customer Service Manager

Guildford Borough Council
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“It gives customers the ability to interact with our services out of hours. It provides users with information or news and customers can propose special arrangements, request exemptions and discounts and leave information out of hours. It also allows us to send out text links to users referring them to information on our website.”

Belinda Hayden, Exchequer Services Manager

Dorset Council
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“It was clear to me that Inform has a comprehensive understanding of the issues that local authorities face. In the past, I’ve spoken to several companies, and they don’t necessarily have a full grasp of the complexities involved in administering a Revenues & Benefits service.”

Stuart Dawson, Head of Revenue & Benefits