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How to Make Sure Your Chatbot Is GDPR Compliant

Chatbots are becoming an increasingly important feature of customer service provision. In part, this is due to their ability to collect and process valuable customer data for use by human agents or to provide automated solutions to customer service issues. However, this data collection capacity means that chatbots must comply with the General Data Protection [...]

2019-01-30T15:25:33+00:00February 12th, 2019|Blog, Chatbots, Customer service, Data, Uncategorized|
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