Channel Shift and Customer Contact SolutionsAP2019-01-16T15:22:39+00:00
Complete Channel Shift and Customer Contact Self-Service Solutions
Inform Communications have been providing channel shift and customer contact solutions for over 25 years. Our expert team can help you transform your business and communications processes, streamline and improve the customer experience, reduce your overheads and increase efficiency.
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Inform Communications Ltd is offering a Complete Set of Services
Our integrated Artificial Intelligence Bots are designed to save interaction time with your live agents. Versatile real time interaction 24/7 for your citizens with data capture and integration into your back-office via a comprehensive suite of API’s.
A complete Departmental Telephony and integrated SMS Self Service set up in just 4 – 6 weeks and a complete Intent Driven Chatbot set up in just 12 weeks.
It is time to realise the full savings potential combined with improved 24/7 Customer Service Delivery.
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