Inform Communications is one of the most experienced, flexible and innovative providers of Customer Self Service and Channel Shift solutions in the UK. We have over 30 years’ experience providing industry leading solutions for customer contact challenges and objectives.
We’ll work with you to transform your business and communications processes, streamline and improve the customer experience, reduce your overheads and increase efficiency in both Contact Centres and Back Offices.
Unparalleled experience working with the Local Government sector means we understand budgetary constraints and the need for efficiency more than most. That’s why driving greater efficiency, reducing costs, and increasing revenue form the cornerstone of our service provision, whether for public or private sector organisations.
Our commitment to providing truly flexible and effective solutions means we don’t just build the self-serve technology; we create the scripts and full content as well. The result is an affordable self-serve solution that’s bespoke to your organisation’s needs and can be ready to use just 6 weeks.