Our integrated Artificial Intelligence Bots are designed to save interaction time with your live agents. Versatile real time interaction 24/7 for your citizens with data capture and integration into your back-office via a comprehensive suite of API’s.
A complete Departmental Telephony and integrated SMS Self Service set up in just 4 – 6 weeks and a complete Intent Driven Chatbot set up in just 12 weeks.
It is time to realise the full savings potential combined with improved 24/7 Customer Service Delivery.
We are delighted that @FifeCouncil will be using @Inform_comms Revenues and Benefits service for the 7th year! Always improving and providing great Customer Service to their citizens #CustomerService #SelfService #CustomerExperience